Job Responsibilities
1.
Act as a Game Master to monitor and manage in-game environments, like answering
users’ questions in public channels.
2.
Handle complaints by confirming the problems, answering the users’ questions,
and cooperating with other colleagues to solve the problem.
3.
Monitor opinions and feedbacks from users and make good guides and examples for
users to follow.
4.
Cooperate with other departments to work on things that need human resource
support.
5.
24-hour shifts.
Job Requirements
1.
Like playing mobile game and customer service job.
2. Like playing
SLG and have knowledge about SLG type of games.
3. Have good communication skills. Outgoing,
open-minded.
4. Patient and dedicated. Be able to work under
pressure.
5. Plus can communicate in Chinese.