1 Reply to emails and answer calls. Record all cases with excel files.
2 Quickly, accurately and efficiently resolve customer inquiries and feedback
3 Handle disputes from customers and improve the account seller rate.
4 Timely feedback information to the relevant team to improve the account ODR.
1 Fluent spoken English
2 Accept Pacific working time（0:00 - 8:00 Beijing time)
3 Good communicator to customers
4 Very hardworking and committed
5 Work alone with no supervision
SHENZHEN XIGEMAKEJIDIANZI YOUXIANGONGSI
Run e-commence business, specializes in outdoor, home&kitchen and electronics items.