Responsibilities:

1. Define a global community strategy for NetEase Games (e.g. engagement tactics, new ideas for social content);
2. Become a recognized advocate for the game and take active role in all initiatives targeting players;
3. Being the face of NetEase Games and fronting all communication with the community;
4. Provide frequent insight about community sentiment, their wants and needs and bring feedback to developers;
5. Coordinate consistent messaging via all social platforms from multiple departments;
6. Provide players with the right tools to engage with developers and between themselves (e.g. forums, discord, FB, Twitter)
7. Host events and gatherings for the community to meet up and share experiences.

Qualifications:

1. A passion for the gaming industry, and familiar with Strategy Games, and other hardcore games;
2. Strong knowledge of best practices for operating social channels (Facebook, Twitter, Instagram, etc);
3. Excellent writing skills and verbal communication skills;
4. Self-motivated, detail-oriented team player and quality driven;
5. Strong problem solving skills;
6. Knowledge of online marketing; bachelor Degree in Communications or Marketing a plus.
7. Fluent Chinese communication